These folks are true professionals, and I always feel that I'm in good hands when they care for my car. Came flying in late on Friday afternoon with a horrible scraping noise coming from the front end (enough that people along the street were looking at me!) Although the noise had stopped shortly before I got there, they took time to check the car; turns out it had been a rock lodged between brake rotor and caliper, but didn't cause any significant damage. So grateful for this level of customer service and flexibility!