Madison Auto Repair

They are very friendly, honest, and drop me off at work.

We have been a customer for years and continue to be very satisified. Always a great job and a professional staff.

Thanks for the reliable, professional, and prompt service ya all provide!

I picked up a few local quotes for new tires on my vehicle. When Cap Tire gave one of the best priced quotes I stopped looking any further and made the appointment. At Cap Tire I know the guys in back are professionals and the work I need done -- whatever it may be -- will be done right. Plus it's within a block of the west transfer point so I can just drop my vehicle off in the morning and pick up after work -- no waiting for anything.

Car was ready prior to the time allotted.

I confused my appointment and arrived Thursday morning for a Friday morning appointment. They easily squeezed me in and charged way less than the dealer.

After a co-worker's recommendation, I reached out to Sean to inspect a car I was looking to purchase for my son to use while attending grad school at UW. I'm in Milwaukee, but the car we located was in Madison. Sean and his team went through the car very thoroughly. Sean called me and walked me through his findings, including suggested repairs and concerns. Given the age and mileage on the vehicle, I expected a long list of repairs that would all need to be done immediately. Instead, he didn't push for any repairs to be made immediately. Instead he provided his insights as to what signs to look for to know when to repair the item. It was a refreshing and pleasurable experience. Capitol Tire has a new customer.

Don't let the name fool you--they do SO MUCH more than tires! I've been a customer for 4 years now, and will never take my car anywhere else. They've done routine oil changes, muffler troubles, and special jobs like polishing my headlights, but I can't even count how many times they've saved my ass in a pinch...like when my AC went out in the hottest week of the year so far. Sitting in traffic with hot air blowing on my face, I rang them up and they got me right in. (Thanks Brandon and Kari!) Or how about a few winters back when we got 16" of snow dumped on us. Remember that? Right before the flakes started flying, I realized I was driving on bald tires. Capitol Tire came to my rescue and I was able to take the beltline across town with confidence as the snow flew outside. When you walk through the doors, you'll see big potted plants, complimentary cookies, coffee, and a sweetheart black lab that's gentle as a lamb. Whether you know how your vehicle works or don't have a clue, they still treat you with the same respect. They also take the time to explain what's going on with your car, what your options are, and the estimates before any work is done. This explains why there are dozens of handwritten Thank-You notes from customers displayed on the wall. With customer service and turnaround time like theirs, you'd expect the prices would be astronomical, but they're incredibly reasonable. Add to that a free shuttle or loaner car service, and they really do take all the headache out of car repairs & maintenance. I honestly can't think of anything they need to improve. I would give them an extra star if I could.

I had my tires switched for winter tires on 11/19 with a scheduled appointment and was very pleased with everything about the experience. I plan to take my 2008 Mazda 3 here for any future needs. -They scheduled the appoint with me through email since it was easier for me to communicate that way. -They had the lowest price I found on switching my tires. -All the staff were very friendly and happy to talk about the service, or just chat. -They have a very nice black lab that walks around so if you're very allergic you may want to plan to be somewhere else -They kept the service under an hour as they initially quoted. -Their recommendations for new tires (I've known this is needed for awhile) were not pushing or aggressive. I felt they were trying to make sure I was safe and received the best service (unlike Sears Auto staff where I'd previously gone).

It's obvious from the moment I walked in that this is a professional service shop. The facility is very clean and I've watched the staff treat their customers extremely courteously. I bought winter tires here and they've made swapping tires easy because they store my off-season tires on-site. I've also had oil changes and winter inspections for a couple of cars. Minor quibbles were addressed in a no-questions-asked, customer-is-always-right fashion. I trust Capitol Tire to always treat me with integrity and respect. Note: They are extremely busy so it pays to call ahead.