This week Capitol Tire replaced my rear brakes. They got me an appointment the next day from when I contacted them, even though they were fairly busy. Sean at the counter was very polite, plain-spoken, and attentive. The lobby was clean. They diagnosed my problem (stuck caliper, as expected) and called me to quote a price before doing the work. The price was in the range of what I expect from mechanics. The work was complete that same day and I was charged the quoted amount. The inside of my car was not dirtied in any way that I noticed (no greasy smudges on the steering wheel, no stains on the seats, no oily smell). The repairs were apparently correct; my brakes now work as they should. This is the second or third time I have been back to Capitol Tire; I return because I have always felt fairly treated and well respected in there. They met my expectations in every way, I have no complaints, so they earned all five stars.